Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability insurance
accident insurance
critical illness insurance
401(k) Plan
employee dining discounts
Paid sick time
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP Hospitality, LLC is a global leader in the vibe dining industry, known for owning, operating, and developing a portfolio of high-quality, design-driven restaurants, lounges, and nightlife venues. As an esteemed hospitality company, THE ONE GROUP continually sets the standard for unforgettable experiences by combining exquisite culinary offerings with exceptional ambiance and world-class service. The company operates a diverse range of venues, creating vibrant social environments that appeal to a wide spectrum of guests. Their commitment to excellence extends beyond dining to fostering a culture that values innovation, teamwork, and personal growth. THE ONE GROUP is dedicated to... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in hospitality or customer service roles preferred
- Ability to manage reservations and coordinate seating
- Excellent communication and interpersonal skills
- Ability to stand for extended periods and lift trays
- Willingness to work flexible hours including nights, weekends, and holidays
- Comfortable maintaining a professional appearance, including wearing heels if applicable
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
- Ability to stand for long periods of time and lift trays when needed
- Experience with OpenTable or similar reservation systems preferred
- Ability to work nights, weekends, and holidays
- Previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- Manage OpenTable reservations and coordinate seating to optimize service flow
- Assist guests with special seating requests whenever possible
- Communicate table availability and wait times to guests in a professional manner
- Provide menus and introduce guests to their server upon seating
- Maintain a clean and organized host stand and menu area
- Answer incoming phone calls, provide information, and handle reservation inquiries
- Assist with concierge outreach and brand representation at off-site events
- Monitor the dining area, update the Maitre D/Lead Host on table status, and help coordinate seating rotation
- Thank guests as they leave and invite them to return for another unforgettable experience
- Assist fellow team members with bussing tables, running food, or supporting service as needed
- Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- Always represent THE ONE GROUP professionally, this includes maintaining an elevated appearance and being comfortable in heels (if applicable)
- Other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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