Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
SUSHI-SAN is a premier dining establishment located in the vibrant River North neighborhood, renowned for delivering elevated and exceptional Japanese cuisine in a relaxed yet sophisticated atmosphere. The restaurant uniquely combines exquisite flavors with the nostalgic beats of Golden Age Hip Hop, creating a one-of-a-kind dining experience for guests. As part of the Lettuce Entertain You family, a nationally recognized restaurant group with over 100 establishments, SUSHI-SAN thrives on creativity, passion, and a commitment to outstanding service excellence. Lettuce Entertain You is celebrated not only for its culinary innovation but also for fostering inclusive, supportive work environments that encourage career... Show More
Job Requirements
- Must be at least 18 years old
- Ability to work flexible shifts including weekends and holidays
- Ability to stand and walk for long periods
- Ability to lift up to 50 pounds
- Effective communication skills
- Basic math skills for handling payments
- Ability to operate necessary tools and equipment safely
- Must comply with all safety and sanitation guidelines
- Willingness to learn and follow company policies
- Positive attitude and strong customer service orientation
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or carryout role is an asset
- Strong communication skills in written and spoken English
- Ability to multitask and stay calm under pressure
- Basic proficiency with POS systems and electronic payment terminals
- Knowledge of food safety and sanitation standards is advantageous
- Ability to stand and move for extended periods
- Team-oriented mindset with a positive attitude
- Reliable and punctual with a strong work ethic
- Willingness to work flexible hours including evenings, weekends and holidays
Job Duties
- Accurately take and package food and beverage orders for guests placing carryout orders
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and or lift up to 25 pounds, and occasionally move and or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Answer telephones, take orders, messages, and reservations
- Accurately record and account for all items ordered, process payments, and balance all sales receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, FrequentDiner, Gift Card and Credit Card terminals, as well as telephones and OpenTable
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: