Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Benefits
Dental Insurance
Vision Insurance
Company Dining Discount
Job Description
The h.wood Group is a prestigious Los Angeles based hospitality and lifestyle company that operates a diverse portfolio of upscale nightlife and restaurant concepts. Known for some of the most iconic and recognized brands in the world such as Delilah, The Nice Guy, and Bootsy Bellows, the company has established a reputation for delivering exceptional experiences. Besides managing luxury hospitality venues, The h.wood Group also provides corporate branding, catering, event production, and marketing services. This multifaceted approach reflects the company's commitment to offering a warm, inviting, and uniquely lavish atmosphere for its diverse clientele. Renowned for its integrity and dedication... Show More
Job Requirements
- Minimum 1 year experience as a host in a high-volume, fine dining setting
- must be 21+ years of age
- must be authorized to work in the United States
- must have excellent time management skills
- must be able to maintain a professional demeanor in a fast-paced environment
- must be reliable, responsible, and trustworthy
- must have high energy, great communication skills, and be able to work as part of a team
- must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs
- must have attention to detail and willingness to deliver exceptional customer service
Job Qualifications
- Minimum 1 year experience as a host in a high-volume, fine dining setting
- excellent communication skills
- strong commitment to customer service
- ability to work effectively as part of a team
- solutions-oriented mindset
- ability to maintain professionalism in a fast-paced environment
- attention to detail
- willing to receive and offer direction
- enthusiastic about hospitality industry
- reliable and responsible
- high energy level
Job Duties
- Greet and escort guests to tables in a gracious and professional manner
- interact with guests and fellow staff members in a polite, courteous, and hospitable manner to ensure all guests have an exemplary dining experience
- greet and acknowledge VIPs in a professional manner
- control the flow of guests coming into the restaurant and bar
- anticipate guest needs and respond appropriately with a sense of urgency
- maintain a proactive approach to solving any guest questions or problems
- direct guest to the appropriate waiting area and provide table updates
- bid farewell to guests, using their name, and encouraging them to return to the restaurant
- maintain a clean and sanitized work environment
- answer phone calls and direct them to the appropriate department
- assist in supervising food servers, bussers, and food runners as it relates to guest contact and table information
- oversee daily restaurant reservations and pre-assign seating when necessary
- communicate with management regarding special orders, cake orders, special requests, and VIP requests
- shut down podium and reorganize host stand at end of a shift
- ensure that all lost items are returned to management
- act as a brand ambassador for the company
- ensure compliance of all procedures and policies set forth by the company, division, and Health Department
- perform all opening and closing duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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