Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Day Shifts
Benefits
weekly pay
Staff Member discounts
Tuition Reimbursement
Fun upbeat working environment
career growth
401K Matching
Paid Time Off
Job Description
Margaritaville and Landshark is a premier hospitality company known for its warm, inviting atmosphere where guests from all walks of life come together to experience a tropical paradise. As part of the Margaritaville and Landshark family, employees enjoy a vibrant and exciting work environment that focuses on creating fun and escapism for every guest. The company is recognized as one of the top employers in the hospitality industry offering competitive wages, comprehensive benefits packages, and ample opportunities for career advancement. A striking 90% of team members express love for their job, and 92% share pride in being part of this... Show More
Job Requirements
- Must be able to work in a fast-paced, high energy, and physically demanding environment
- must be able to spend 100 percent of working time standing, walking, and reaching
- pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position
- feeling or grasping objects of different size and shape
- maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces
- will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps
- must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently
- must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English)
- hearing sounds at normal speaking levels with or without correction
- specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus
Job Qualifications
- One year in a guest service position preferred
- previous experience in a food and beverage environment helpful
- or equivalent combination of education and experience
- good written and verbal communication skills
- ability to interact professionally with other departments and outside contacts
- ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
- good judgment and decision-making abilities
- high school degree or GED preferred
Job Duties
- Handles initial and final contact with all guests
- greets guests in a positive, professional, and welcoming manner and thanks them as they leave
- provides information and conversation while guests are waiting and seated
- introduces guests to their server
- accommodates guests with special requests
- maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment
- quotes accurate wait times, distributes paging devices if applicable, and maintains time efficient list
- directs guests to proper holding/waiting area
- coordinates orderly movement of guests within the food service area with utilization of a table management system
- knows table numbers, seating floor plans, and server/busser assignments
- communicates effectively with all guests, co-workers and management
- maintains organization of host stand and keeps supplies stocked
- answers telephone calls and related questions
- maintains cleanliness around front facade of the building and guest restrooms
- monitors and stocks restroom supplies
- assists management in training new staff members within their department when applicable
- completes all opening, running, and closing duties as assigned
- maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests
- notifies manager/supervisor of low inventory and recommends new inventory
- performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency
- adheres to responsible alcohol service established by company policy
- understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
- adheres to all company policies and procedures as established in the staff member handbook
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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