Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Equal opportunity employer
safe work environment
Training and Development
Collaborative team environment
Career growth opportunities
employee recognition programs
supportive management
Job Description
Temecula Creek Inn is a distinguished resort and hospitality destination renowned for its impeccable service and inviting atmosphere. Located in the beautiful Temecula Valley, the Inn offers a unique blend of comfort, elegance, and scenic views, making it a preferred choice for both leisure and business travelers. The resort features upscale dining options, luxurious guest accommodations, and various event spaces that cater to weddings, corporate gatherings, and special celebrations. Dedicated to providing exceptional guest experiences, Temecula Creek Inn prides itself on a professional and welcoming staff committed to upholding high standards of quality and personalized service.
The role of Restaurant... Show More
The role of Restaurant... Show More
Job Requirements
- High school diploma or equivalent required
- English fluency required
- Previous hotel restaurant experience preferred
- Familiar with proper etiquette of seating and salutations
- Must display knowledge of currently accepted business phone etiquette
- Detail oriented
- Organized and efficient
- Learns quickly
- Safety minded
- High quality standards for production and service
- Diplomatic and calm
- Strong verbal communications skills
- Courteous, friendly, and professional manner
- Good team player
- Customer service focus
- Able to work productively with little supervision
- Trustworthy and reliable
- Stands and walks distances throughout shift
- Must be able to work well under pressure
- Frequent lifting of up to 20 lbs and occasional lifting of up to 30 lbs
- Heavy use of phones daily
Job Qualifications
- High school diploma or equivalent
- Fluent in English
- Previous hotel restaurant experience preferred
- Knowledge of proper etiquette for seating and salutations
- Familiar with accepted business phone etiquette
- Detail oriented
- Organized and efficient
- Quick learner
- Safety minded
- High quality standards for production and service
- Diplomatic and calm
- Strong verbal communication skills
- Courteous, friendly, and professional manner
- Good team player
- Customer service focused
- Able to work productively with little supervision
- Trustworthy and reliable
Job Duties
- Understand and respond to all guest needs and requests in a timely and professional manner
- Be aware of current house count, visiting VIPs, and hotel functions to personalize guest service
- Provide prompt, efficient, and gracious customer service in person and over the telephone including making restaurant reservations and greeting guests
- Communicate detailed menu information and resort events to guests
- Make special daily/nightly insertions to menus and return them to proper storage at the end of shift
- Manage seating of guests to ensure smooth and timely service
- Ensure tables are set to accommodate reservations
- Assign and inform servers of their stations
- Follow procedures to handle all credit card and gift card transactions correctly
- Adhere to all policies and procedures of the food and beverage department and Temecula Creek Inn
- Report all suspicious occurrences and hazardous conditions immediately
- Maintain cleanliness and safety of work areas at all times
- Practice safe work habits to avoid injury
- Comply with company safety rules and regulations including proper equipment handling
- Attend all mandatory meetings as instructed
- Perform other tasks including cross-training as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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