Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Crying Tiger, an exciting new restaurant located at 51 West Hubbard Street in Chicago's vibrant River North neighborhood, is set to open later this year. The restaurant is a creation of James Beard Award Finalist Chef Thai Dang, known for his acclaimed HaiSous Vietnamese Kitchen, and is part of the Lettuce Entertain You Restaurant Group, a nationally recognized restaurant collective celebrated for exceptional food and service. Crying Tiger's menu draws inspiration from the diverse and rich culinary traditions of Thailand, Vietnam, Laos, Cambodia, and surrounding regions, offering guests a unique dining experience that blends authentic flavors with innovative dishes. The... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including weekends
- Ability to stand and walk for entire shifts
- Ability to lift and carry weights up to 50 pounds
- Effective communication skills
- Basic math and cash handling abilities
- Ability to operate POS and related equipment
- Ability to work well under pressure
- Team-oriented attitude
Job Qualifications
- Prior customer service experience preferred
- Ability to communicate effectively in English
- Proficiency in using point-of-sale (POS) systems and related technology
- Ability to work effectively in a fast-paced environment
- Ability to handle cash transactions accurately
- Strong interpersonal skills and a friendly demeanor
- Ability to follow safety and sanitation protocols
- Willingness to work flexible hours including weekends
- High school diploma or equivalent
Job Duties
- Accurately take and package food and beverage orders for guests placing carryout orders
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Answer telephones, take orders, messages, and reservations
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and OpenTable
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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