Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid sick time
employee dining discounts
Complimentary onsite meals
Career development opportunities
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP is a globally recognized leader in the vibrant dining industry, renowned for creating unique and unforgettable experiences for guests around the world. As a premier hospitality company, THE ONE GROUP operates a collection of upscale restaurants and lounges known for their exceptional service, ambiance, and innovation in culinary offerings. This company prides itself on its commitment to delivering outstanding guest experiences, fostering employee growth, and maintaining a strong presence in key markets across the United States and beyond. With an emphasis on culture, career development, and comprehensive benefits, THE ONE GROUP provides an engaging and supportive environment... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to stand for extended periods
- Basic computer skills
- Excellent communication and interpersonal skills
- Flexibility to work evenings, weekends, and holidays
- Ability to lift trays and assist with physical tasks as needed
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
- Ability to stand for long periods of time and lift trays when needed
- Experience with OpenTable or similar reservation systems preferred
- Ability to work nights, weekends, and holidays
- Previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- Manage OpenTable reservations and coordinate seating to optimize service flow
- Assist guests with special seating requests whenever possible
- Communicate table availability and wait times to guests in a professional manner
- Provide menus and introduce guests to their server upon seating
- Maintain a clean and organized host stand and menu area
- Answer incoming phone calls, provide information, and handle reservation inquiries
- Assist with concierge outreach and brand representation at off-site events
- Monitor the dining area, update the Maitre D/Lead Host on table status, and help coordinate seating rotation
- Thank guests as they leave and invite them to return for another unforgettable experience
- Assist fellow team members with bussing tables, running food, or supporting service as needed
- Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- Always represent THE ONE GROUP professionally, this includes maintaining an elevated appearance and being comfortable in heels (if applicable)
- Other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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