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University of Michigan

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Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.70
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Work Schedule

Standard Hours
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Benefits

meal benefits
Supportive team environment
Flexible Schedule
Professional development opportunities
Campus work experience

Job Description

Michigan Dining is the heart of the University of Michigan's campus dining experience, operating nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. With a sizable team of approximately 500 professional employees and 1,200 student employees, Michigan Dining is committed to delivering creative, healthy, and nutritious food options, emphasizing international cuisines and sustainability across all dining operations. This ensures that students, staff, and visitors receive exceptional service in a welcoming environment that celebrates diversity and promotes well-being. Michigan Dining's dedication to quality, sustainability, and customer satisfaction makes it a vital and celebrated part... Show More

Job Requirements

  • High school education diploma or equivalent combination of education and experience
  • ability to work 16 hours per week from the third week in August through the first week of May
  • strong interpersonal and communication skills
  • ability to handle cash transactions accurately
  • capability to verify IDs and meal plans
  • ability to maintain composure when dealing with upset or challenging guests
  • availability to work onsite primarily Monday through Thursday from 11:00 am to 3:00 pm
  • authorization to work in the U.S.
  • willingness to adhere to all Michigan Dining policies and procedures

Job Qualifications

  • High school education diploma or an equivalent combination of education and experience

Job Duties

  • Talk with guests
  • provide guests with information about dining services
  • accept payment for individual meals
  • carefully check ID card photos to be sure the guest presenting matches the photo on the card
  • swipe ID cards to confirm that guests have an active meal plan and are eligible to enter the dining hall
  • prevent ineligible individuals from entering the dining halls
  • handle upset guests and challenge guests who are ineligible to enter the dining room while remaining calm
  • call for management to process credit card transaction
  • report suspicious behavior to management
  • operate card-reading equipment
  • remove dirty dishes and trash from the dining room tables and return them to the dish room
  • sweep and spot mop floors during and after service
  • refill napkin holders, salt, and pepper shakers
  • place and remove table talkers
  • clean and straighten chairs
  • perform other tasks related to maintaining a clean environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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