Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Benefits
401(k)
Dental Insurance
Team member discount
Flexible Schedule
Health Insurance
Vision Insurance
Job Description
The Aviator is a contemporary restaurant known for delivering a fresh and local dining experience that caters to a wide range of tastes. Located near the Cleveland runways, The Aviator offers patrons an exceptional atmosphere where fine dining meets a unique view. Guests can enjoy everything from the finest steaks to delicious burgers in an inviting setting, perfect for a date night, family gathering, or happy hour with friends. Additionally, the restaurant features a charming patio with cozy firepits, allowing diners to enjoy a cocktail while watching planes fly overhead, creating a memorable ambiance that enhances every visit.
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Job Requirements
- No formal education required
- Ability to work full-time
- Strong communication skills
- Ability to manage reservations and use reservation systems
- Capability to multitask and maintain composure
- Customer service orientation
- Punctuality and reliability
Job Qualifications
- Prior hosting or customer service experience is a plus
- Strong communication and interpersonal skills
- Ability to stay composed and professional in a fast-paced environment
- Attention to detail and organizational skills
- Personable and punctual
- Passion for creating a welcoming atmosphere
Job Duties
- Greet and seat guests in a friendly, professional, and timely manner
- Manage the reservation system, including floor plans, seating rotations, and waitlists
- Provide accurate wait-time estimates and communicate updates clearly to guests
- Maintain a clean and organized host stand and lobby area
- Answer phone calls and handle guest inquiries and reservations efficiently
- Communicate guest preferences, allergies, or special occasions to the service team
- Support front-of-house team with light bussing, table resets, and cleaning as needed
- Complete all shift checklists and maintain readiness throughout service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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