Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Sushi-san, located in Nashville, is a brand-new establishment that proudly serves exceptional Japanese cuisine paired with warm and relaxed hospitality. As one of the exciting restaurant brands under Lettuce Entertain You Enterprises, Sushi-san brings a fresh and vibrant dining experience to Tennessee. Lettuce Entertain You Enterprises is a nationally recognized restaurant group with over 100 locations known for outstanding food, excellent service, and a strong commitment to employee growth and satisfaction. This company culture promotes creativity, passion, and dedication among its team members, fostering an environment where employees can thrive professionally and personally. They offer career-long training, development opportunities, and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate effectively in English
- availability to work flexible shifts including weekends
- ability to stand and walk for extended periods
- ability to lift up to 50 pounds occasionally
- willingness to complete alcohol awareness training
- compliance with all company policies and procedures
Job Qualifications
- Excellent interpersonal and communication skills
- ability to multitask calmly and effectively
- proficiency in English, both written and spoken
- ability to operate necessary tools and equipment including reservation, telephone, paging and voicemail systems
- good judgment and tact when handling guest challenges
- knowledge of food allergy procedures
- ability to stand and walk during entire shift
- ability to lift up to 50 pounds occasionally
- ability to work flexible shifts including weekends
- previous experience in a customer service or hospitality role preferred
- willingness to learn and follow safety and sanitation procedures
- completion of alcohol awareness training
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones, and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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