Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a nationally recognized restaurant known for authentic Chinese and Thai cuisine. The company is committed to using the highest quality ingredients, including prime beef and fresh seafood, to create dishes bursting with big and bold flavors. From housemade curries to distinctive dipping sauces, Big Bowl offers a menu designed to please adults and children alike. The drinks menu features homemade ginger ale created with fresh ginger root, signature cocktails, and a curated selection of craft beer and wine from around the world. The vibrant, fun, and exciting atmosphere of Big Bowl enhances the dining experience, making it... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively in English
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds occasionally
- Availability to work various shifts including weekends
- Ability to safely move restaurant furniture and equipment
- Ability to follow safety and sanitation guidelines
- Willingness to complete alcohol awareness training
Job Qualifications
- Excellent communication skills in English
- Ability to multitask and work effectively in a fast-paced environment
- Experience in customer service or hospitality preferred
- Ability to handle guest challenges with patience and good judgement
- Basic knowledge of reservation and telephone systems beneficial
- Ability to work a flexible schedule including weekends and holidays
- Team player with a positive attitude
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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