Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a renowned restaurant specializing in authentic Chinese and Thai cuisine, committed to offering diners the highest quality ingredients and bold, delicious flavors. Their menu features prime beef, fresh seafood, housemade curries, and vibrant dipping sauces that cater to guests of all ages, making it a popular dining destination for families and food lovers alike. Complementing the culinary experience, Big Bowl offers a diverse selection of beverages including homemade ginger ale, signature cocktails, craft beers, and a curated wine list from around the globe. The restaurant's lively and inviting atmosphere enhances the overall dining experience, creating a space... Show More
Job Requirements
- Ability to communicate in English effectively
- physical ability to move and lift up to 50 pounds occasionally
- willingness to work flexible hours including weekends and holidays
- prior experience in a customer-facing role preferred
- ability to operate telephone, paging and reservation systems
- commitment to adhere to all safety and sanitation guidelines
- willingness to complete alcohol awareness training
- ability to work collaboratively in a team environment
- high school diploma or equivalent
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in customer service or hospitality is a plus
- excellent communication skills in English
- ability to multitask and remain calm under pressure
- strong interpersonal skills and a friendly, welcoming demeanor
- basic proficiency with telephone and reservation systems
- ability to follow company policies and procedures
- willingness to work flexible hours including nights, weekends, and holidays
- physical capability to stand, walk, and lift required weights safely
- commitment to providing outstanding guest service
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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