Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Acme Hospitality is a distinguished company that owns and operates a collection of highly acclaimed and award-winning food and beverage concepts as well as boutique hotels throughout California. Known for its commitment to creating outstanding hospitality experiences, Acme Hospitality offers an environment that inspires people, fosters camaraderie, and brings happiness to both guests and team members. With a strong presence in the hospitality industry, Acme Hospitality operates a diversity of restaurants and hotels designed to provide memorable experiences through excellent service and unique atmospheres. Their approach integrates innovation with tradition, emphasizing quality and guest satisfaction at every level.\n\nThe role available... Show More
Job Requirements
- Previous experience as a host or hostess in a fine dining or upscale restaurant is preferred
- Excellent customer service and communication skills
- Professional and polished appearance
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong organizational skills
- Familiarity with reservation management systems
- Flexibility to work shifts including evenings, weekends, and holidays
- Positive attitude and ability to remain calm under pressure
- Excellent problem-solving skills
- Knowledge of fine dining etiquette
- Ability to work well in a team
- Ability to stand and walk for extended periods
- Strong attention to detail
- Ability to handle guest concerns professionally
- Familiarity with local area
- Active Food Handler Certification
Job Qualifications
- Previous experience as a host or hostess in a fine dining or upscale restaurant is preferred
- Excellent customer service and communication skills to interact with guests in a friendly and professional manner
- Professional and polished appearance, adhering to dress code and grooming standards
- Strong organizational skills to manage reservations, waitlists, and seating arrangements efficiently
- Familiarity with reservation management systems and basic computer skills
- Positive attitude and ability to remain calm under pressure
- Excellent problem-solving and decision-making skills
- Knowledge of fine dining etiquette and service standards
- Ability to work well in a team and collaborate effectively with colleagues
- Strong attention to detail and accuracy in managing reservations and guest information
- Ability to handle guest concerns or complaints in a professional and diplomatic manner
- Familiarity with the local area and knowledge of nearby attractions or services that may be of interest to guests
- Active Food Handler Certification is required
Job Duties
- Greet guests upon arrival, warmly welcoming them to the restaurant and creating a positive first impression
- Escort guests to their assigned tables, ensuring they are seated comfortably and providing any assistance they may need
- Manage the waitlist efficiently, maintaining accurate records of reservations and walk-in guests
- Provide accurate wait time estimates to guests and inform them of any delays or special arrangements
- Coordinate with the waitstaff and kitchen to ensure a smooth and timely seating process
- Answer telephone calls and respond to inquiries regarding reservations, menu items, and restaurant services in a friendly and knowledgeable manner
- Assist in taking and confirming reservations, ensuring accurate information is recorded
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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