Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
RPM Italian is a modern Italian restaurant founded by Bill and Giuliana Rancic along with RJ, Jerrod, and Molly Melman. It offers a sophisticated yet unpretentious dining experience in an elegant urban atmosphere. The menu features well-crafted Italian classics such as in-house freshly prepared pastas, including the signature Mama DePandi's Bucatini Pomodoro, and unique dishes like whole wood-grilled Branzino that emphasize fresh, versatile flavors. RPM Italian is dedicated to providing guests with a memorable dining experience through high-quality cuisine and exceptional service.
This host position at RPM Italian plays a vital role in creating the first and last impression... Show More
This host position at RPM Italian plays a vital role in creating the first and last impression... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate in English, both written and spoken
- Ability to stand and walk for an entire shift
- Ability to move and lift up to 50 pounds
- Availability to work various shifts including weekends
- Customer-focused attitude
- Ability to multitask in a fast-paced environment
- Basic proficiency with phone and computer systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication skills
- Ability to handle multiple tasks calmly and effectively
- Basic knowledge of restaurant operations is a plus
- Ability to work varied shifts including weekends
- Friendly and professional demeanor
- Ability to operate telephone and reservation systems
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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