Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl, a cherished member of the Lettuce Entertain You Enterprises family, is renowned for serving authentic Chinese and Thai cuisine with an unwavering commitment to quality. The restaurant distinguishes itself by using the freshest ingredients, such as prime beef and fresh seafood, to create dishes that burst with big and bold flavors. From housemade curries to flavorful dipping sauces, Big Bowl appeals to a diverse clientele, including families and food enthusiasts who appreciate both traditional and innovative Asian dishes. The vibrant and lively atmosphere at Big Bowl enhances the dining experience, offering guests not only exceptional food but also... Show More
Job Requirements
- Ability to stand and walk for the entire shift
- Ability to lift and move up to 50 pounds
- Ability to work various shifts including weekends
- Effective communication skills in English
- Ability to operate telephone and reservation systems
- Must be at least 18 years old
- Able to work in a fast-paced, noisy environment
- Commitment to following safety and sanitation guidelines
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is an asset
- Strong communication skills in English
- Ability to multitask efficiently while maintaining composure
- Basic knowledge of restaurant operations
- Ability to use phone and reservation systems proficiently
- Customer-focused attitude
- Ability to work flexible shifts including weekends
- Team player with strong interpersonal skills
- Willingness to learn and adapt in a fast-paced environment
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
No experience required
Job Location
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