Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401k plan
Job Description
SUSHI-SAN is a distinguished dining establishment located in the vibrant River North neighborhood, renowned for offering elevated Japanese cuisine in an atmosphere that cleverly blends exceptional food, outstanding service, and the nostalgic beats of Golden Age Hip Hop. As part of the Lettuce Entertain You family, a nationally recognized hospitality group known for its commitment to culinary excellence and employee development, SUSHI-SAN provides not just a dining experience but a cultural one. The restaurant embraces creativity and passion, fostering a fun, fast-paced work environment where every team member’s contribution is valued and encouraged. SUSHI-SAN stands out as one of the... Show More
Job Requirements
- Ability to stand and walk for extended periods
- capability to move and lift up to 50 pounds occasionally
- availability to work varied shifts including weekends
- effective English communication skills
- ability to work in a noisy, crowded environment
- reliable attendance and punctuality
- ability to follow instructions and work as part of a team
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a hospitality or customer service role is an asset
- strong communication skills in English
- ability to multitask and remain calm under pressure
- knowledge of basic sales techniques
- proficiency with telephone and reservation systems
- ability to follow safety and sanitation standards
- team player attitude
- willingness to learn and comply with alcohol awareness training
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- be available to work a variety of hours, days and shifts including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- communicate in English to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- work in a confined, crowded space of variable noise and temperature levels
- move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- stand and walk for an entire shift and move safely through all areas of the restaurant including stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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