Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $11.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Invited is a leading company in the hospitality and service industry with a rich history dating back to 1957. As the largest owner and operator of private clubs nationwide, Invited manages more than 130 country clubs, city clubs, and athletic clubs, serving a diverse membership base. The company prides itself on delivering exceptional experiences to its members and guests through first-class amenities, which include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. With a workforce of over 17,000 employees, Invited cultivates a dynamic and inclusive team culture centered around relationship-building and enriching the... Show More
Job Requirements
- Must be able to stand, walk, and perform physical activities for extended periods
- ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases
- capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
- able to lift, carry, push, and pull up to 100 lbs occasionally
- effective communication skills, including talking and hearing, with sufficient visual acuity
Job Qualifications
- High school diploma or equivalent
- previous experience in the service or hospitality industry is an advantage
- experience operating a multi-line telephone system
- proven ability to handle sensitive member information with the highest level of confidentiality
- strong communication skills with the ability to follow instructions accurately
Job Duties
- Maintain Invited service standards as outlined in the F&B service training program
- greet members/guests by name, providing a warm and welcoming experience
- seat members/guests while ensuring high-quality service and attention to their needs
- converse with members/guests in a professional manner, staying calm under pressure
- assist service staff as needed, adhering to the Invited standards of service
- ensure the host podium is organized and close out the podium at the end of each shift
- complete daily assignments and side work to meet standards, including keeping work areas organized and sanitized, and stocking supplies
- support employees and contribute to team efforts to deliver the 3-steps of service
- notify management of any members/guests complaints immediately and practice effective service recovery
- handle last-minute requests and changes from members/guests professionally
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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