Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a vibrant and lively neighborhood noodle den and bar located in Chicago's bustling River North, Fulton Market, and Streeterville neighborhoods. Drawing inspiration from traditional ramen shops in Japan, Ramen-san offers guests an authentic and immersive dining experience featuring a diverse menu that includes a half-dozen distinctive bowls of ramen, blast-chilled beer, and rare expressions of Japanese whisky. Additionally, the menu incorporates a variety of Asian-inspired dishes such as traditional okonomiyaki served on weekends and a Late Night Fried Rice offering daily after 10 PM. Ramen-san prides itself on being more than just a restaurant; it is a community... Show More
Job Requirements
- Ability to stand and walk for entire shifts
- ability to lift up to 50 pounds occasionally
- availability to work varied shifts including weekends
- proficiency in English communication
- willingness to multitask and work under pressure
- adherence to safety and sanitation guidelines
- completion of alcohol awareness training
- ability to operate necessary tools and equipment
- must be able to work in confined and noisy environments
- ability to handle guest interactions with patience and courtesy
- commitment to following company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in restaurant host or carryout role preferred
- strong communication and interpersonal skills
- ability to multitask effectively in a fast-paced environment
- basic math skills for handling payments
- knowledge of food allergy procedures and customer service best practices
- proficiency in operating telephone and reservation systems
- ability to work flexible hours including weekends
- team-oriented mindset
- commitment to providing excellent guest experiences
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones, and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively under pressure
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- understand and respond knowledgeably to questions about the restaurant and menu
- use sales techniques to present and encourage current promotions to guests
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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