Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
Kennedy Concepts is a distinguished restaurant group committed to enriching the lives of both its guests and team members. By focusing on delivering the highest quality food, exceptional bar drinks, and legendary guest services, Kennedy Concepts creates an inviting, clean, and energizing environment where customers can enjoy an unparalleled dining experience. Established with a strong belief in treating guests and employees like family, the company understands that their continued success depends on the ability to create and maintain a passionate and dedicated team. This team fosters memorable moments for guests, ensuring each visit is pleasant and leaves a lasting positive... Show More
Job Requirements
- Outgoing personality
- Ability to engage guests and put a smile on their face
- Strong communication and interpersonal skills, with the ability to interact with guests in a friendly and professional manner
- Possess good problem-solving skills
- Impeccable customer service standards
- Ability to remain calm and composed during peak hours or high-pressure situations
- Team-oriented, with an emphasis on creating an enjoyable environment for guests and staff alike
Job Qualifications
- No previous restaurant experience required
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Requires flexibility in hours, including evenings, weekends, and holidays
- Be able to communicate clearly and effectively in the predominant language(s) of our guests
- Enjoys a fast-paced, high-energy atmosphere
Job Duties
- Greet guests warmly as they arrive, offering a friendly and professional introduction to the restaurant
- When possible, open the front door for guests entering or leaving the restaurant
- Manage reservations and efficiently assign tables based on guest preferences and availability
- Answer phone calls and assist with inquiries about the menu, wait times, and reservations
- Assist with managing guest flow during busy periods, ensuring an efficient seating arrangement
- Maintain an organized waiting area, ensuring guests are comfortable and understand wait times
- Accommodate special seating requests for guests whenever possible
- Escort guests to their tables and provide menus, ensuring a smooth transition to the dining area
- Monitor the dining area and coordinate with servers so that guests are attended to promptly
- Handle customer concerns or complaints professionally
- resolve issues quickly and effectively
- Maintain cleanliness and organization of the host stand, lobby, entry area and menus
- Monitor restrooms for cleanliness and proper stock of toiletries
- Assist with other front-of-house tasks, including greeting take-out orders and assisting guests
- Support the restaurant team in ensuring a positive guest experience from start to finish
- Assist in rolling silverware consistently through the shift
- Thank guests as they leave and invite them to return
Job Qualifications
Experience
No experience required
Job Location
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