Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Highly competitive wages
Benefits and Vacation Time for Full-Time Team Members
Exclusive Dining Discounts
unlimited growth and career advancement opportunities
Job Description
Hawkers Asian Street Food is a vibrant and adventurous restaurant specializing in delivering an authentic and exciting Asian street food dining experience. Renowned for its fresh, bold flavors and lively atmosphere, Hawkers has cultivated a reputation as a hotspot for guests seeking both great food and an engaging dining environment. As a part of the hospitality industry, Hawkers focuses on creating deep connections with guests through exceptional service, making every visit memorable and enjoyable. The company's culture thrives on diversity, teamwork, and passion, encouraging every team member to contribute to an atmosphere that feels welcoming and energetic.
Becoming a ... Show More
Becoming a ... Show More
Job Requirements
- Must be at least 18 years of age
- ability to frequently stand, walk, bend, squat, and reach above shoulder level
- ability to lift and carry up to 20 pounds
- availability to work flexible hours including nights, weekends, and holidays
- basic proficiency with technology and POS systems
- excellent customer service skills
- ability to communicate clearly with guests and team members
- reliable and punctual
- positive attitude and professional appearance
Job Qualifications
- High school diploma or equivalent
- previous experience in guest service or hospitality preferred
- excellent communication and interpersonal skills
- ability to handle multiple tasks in a fast-paced environment
- friendly and approachable demeanor
- strong organizational skills
- familiarity with POS systems and seating software is an asset
- ability to work well in a team
- willingness to learn and grow within the company
Job Duties
- Welcome and connect with guests, making all guests feel comfortable and confident that you are there to personally take care of them
- estimate wait time for guests to be seated using the seating software
- text guests with the seating software or call out the name and number of the party when their table becomes available
- accommodate special seating requests for guests whenever possible
- involve a manager for special seating requests
- seat guests based on their preference and balance customer flow through each server section
- provide guests with a menu and their server's name and introduce the specialty drinks/dessert menu
- inspect the table for proper presentation and completeness
- relay messages to servers and server assistants as needed
- thank guests as they leave and invite them to return
- perform side work at the start, during, and end of each shift, as required by service station assignment
- maintain clean and organized service areas, guest areas, and Host stand
- interact with guests while they are waiting for a table and being seated and while walking them to their table
- bring menus, napkins, boosters, chairs, etc. to the table while seating guests
- answer the telephone in a prompt and courteous manner
- take 'To-Go' orders if necessary or as directed by Leadership
- operate the POS
- make a conscious effort to foresee any special items a guest may require
- assist with accommodation of special guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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