Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ramen-san is a dynamic and vibrant dining establishment located in the bustling River North, Fulton Market, and Streeterville neighborhoods of Chicago. Renowned for its authentic Japanese ramen offerings, the restaurant brings a traditional and lively noodle bar experience to the local community. Guests at Ramen-san enjoy a diverse menu that features half a dozen distinct bowls of ramen, complemented by a selection of blast-chilled beers and rare Japanese whisky expressions. These authentic flavors combined with a trendy atmosphere make Ramen-san a popular choice for lunch, dinner, and late-night dining. Beyond ramen, the menu includes Asian-inspired dishes such as traditional okonomiyaki... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Excellent verbal and written communication skills in English
- Ability to multitask effectively in a fast-paced environment
- Physical ability to stand and walk for long periods
- Ability to move and lift varying weights up to 50 pounds
- Availability to work flexible shifts including weekends and holidays
- Ability to maintain professionalism and positive attitude
- Completion of alcohol awareness training
- Teamwork and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Strong communication skills in English
- Ability to multitask and stay calm under pressure
- Basic knowledge of restaurant operations a plus
- Demonstrated ability to provide friendly and courteous guest service
- Ability to work flexible hours including weekends and evenings
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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