Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Miru, located on the 11th floor of the St. Regis Chicago, offers an exquisite dining experience with breathtaking views of the Chicago River and Navy Pier. This Japanese restaurant, whose name means "view" in Japanese, features a sophisticated ambiance with two terraces and a dining room that complements its culinary offerings. Miru operates all day, serving breakfast, lunch, and dinner, specializing in sushi, sashimi, and an array of raw selections from its sushi bar. Additionally, the menu includes sharable dishes such as tempura, skewers, and fried rice, as well as a diverse selection of premium wagyu beef and fresh seafood.Show More
Job Requirements
- Ability to communicate in English
- ability to move and lift up to 50 pounds
- ability to stand and walk for entire shifts
- availability to work various shifts including weekends
- ability to multitask calmly and effectively
- ability to work in crowded and variable conditions
- willingness to complete alcohol awareness training
- compliance with all safety and sanitation guidelines
- ability to follow company policies and procedures
- team-oriented attitude
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a customer service role helpful
- strong interpersonal and communication skills
- ability to multitask and remain calm under pressure
- basic knowledge of food safety and sanitation practices preferred
- ability to work flexible schedules including evenings, weekends and holidays
- professional and courteous demeanor
- ability to operate restaurant tools and technology
- commitment to delivering excellent guest services
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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