Host

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Blue Cross Blue Shield Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

accident insurance

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Em̄a is a Mediterranean and California-inspired restaurant that is part of Lettuce Entertain You Restaurants, a well-established and nationally recognized restaurant group with over 100 establishments renowned for their exceptional food, service, and workplace culture. Located in Glenview on Patriot Boulevard and East Lake Avenue, Em̄a represents the group’s expansion beyond its original Chicago River North location, emphasizing fresh, vibrant cuisine that draws from the rich traditions of Mediterranean and California culinary styles. The restaurant is committed to providing an outstanding dining experience while fostering a supportive and dynamic work environment for its team members.

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Job Requirements

Ability to communicate effectively in English
Availability to work various shifts, including weekends
Physical ability to lift and move moderately heavy items
Willingness to stand and walk throughout the shift
Basic computer and telephone skills
Prior experience in hospitality or customer-facing roles preferred
Commitment to providing exceptional guest service
Compliance with all company policies and procedures

Job Qualifications

Strong communication skills in English
Previous customer service experience preferred
Ability to multitask and work under pressure
Basic proficiency with telephone and reservation systems
Positive attitude and team-oriented mindset
Ability to follow safety and sanitation procedures
Flexibility to work a variety of shifts including weekends
Physical stamina to stand and walk for extended periods

Job Duties

Warmly greet and seat guests in the restaurant
Answer telephones, and take orders, messages and reservations
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively move chairs, tables, highchairs and booster seats
Safely and effectively use and operate all necessary tools and equipment
Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Assist with clearing, cleaning and resetting tables and maintain restrooms
Sell and accurately account for gift cards
Use proper phone and voicemail etiquette and guidelines
Understand and respond knowledgeably to questions about the restaurant and menu
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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