Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Job Description
Big Bowl is a renowned restaurant specializing in authentic Chinese and Thai cuisine, dedicated to delivering delicious meals made from the highest quality ingredients including prime beef and fresh seafood. Known for its bold flavors and unique dishes, Big Bowl offers an inviting dining experience where guests can enjoy housemade curries, flavorful dipping sauces, and a diverse menu appealing to both adults and children. The restaurant also features a selection of drinks such as homemade ginger ale crafted from fresh ginger root, signature cocktails, craft beer, and wines curated from around the globe. The vibrant and exciting atmosphere at Big... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous experience in host or customer service role preferred
- excellent verbal and written communication skills
- proficiency in English
- ability to handle multiple tasks simultaneously
- physical ability to lift up to 50 pounds occasionally
- ability to stand and walk for entire shifts
- availability to work varied shifts including weekends
- basic knowledge of telephone systems and reservation software
- ability to follow safety and sanitation protocols
Job Qualifications
- High school diploma or equivalent preferred
- excellent customer service and communication skills
- ability to multitask efficiently in a fast-paced environment
- experience with telephone and reservation systems is a plus
- basic knowledge of food allergy procedures and safety guidelines
- ability to work a flexible schedule including weekends
- ability to follow instructions and safety procedures
- ability to work well in a team environment
- ability to stand and walk for extended periods
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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