Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

401(k)
401(k) matching
employee discount
Flexible Schedule

Job Description

Dust Bowl is a vibrant craft brewery known for its unique blend of excellent beer, welcoming atmosphere, and commitment to excellent customer service. Located in a lively area, Dust Bowl has quickly become a favorite destination for craft beer enthusiasts and casual visitors alike. This establishment combines the charm of a traditional brewery with modern touches, creating an enjoyable experience for guests of all backgrounds. Dust Bowl prides itself on its friendly environment, where guests are treated not just as customers but as part of a community. The brewery offers an array of craft beers and distinctive food truck offerings,... Show More

Job Requirements

  • No previous restaurant experience required
  • Flexible to work day, evening, and weekend shifts
  • Able to lift and/or move up to 20 pounds regularly and up to 50 pounds occasionally
  • Required to walk, balance, stoop, kneel, or crouch
  • Physical ability to work indoors and outdoors in varying weather conditions
  • Strong vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Basic math skills
  • Ability to operate a POS system
  • Willingness to complete required training courses
  • Ability to work as part of a team
  • Positive attitude and excellent customer service skills

Job Qualifications

  • Basic math skills and ability to handle money and operate a POS system
  • Obtain or successfully finish and maintain Dust Bowl's paid Food Safety Certificate training
  • Possess or complete and maintain a Responsible Beverage Service (RBS) Alcohol Certificate
  • Complete and maintain Dust Bowl's paid Harassment Prevention and Workplace Violence Training
  • Excellent communication skills
  • Outgoing and friendly personality
  • Ability to work in a fast-paced environment
  • Ability to stand and move consistently during shift

Job Duties

  • Warmly and graciously greet all guests immediately upon arrival
  • ID all guests upon arrival with Intellicheck software
  • Explain Dust Bowl’s food truck and beer service being different than any other standard restaurant
  • Professional phone presentation, attending to high volume phone calls and transfers to personnel, and making reservations
  • Accurate handling of cash and credit card payments for retail, take-out, to-go beer, and growler(s)/crowler(s)
  • Accommodate special seating requests for guest(s) whenever possible
  • Seat guest(s) based on guest(s) preferences and balancing of customer flow in service stations per SOP training
  • When seating the guest, inform them of their server’s name
  • Inspect tables for proper presentation, arrangement, and completeness
  • Spot sweep and check the floors, stock baskets, and bathroom cleaning rotations regularly during shift and various end-of-day cleaning duties
  • Relay messages to servers and managers as needed
  • Happily, thank guests as they leave and invite them to return to Dust Bowl
  • When there is downtime, bus tables, run food/drinks, dry trays, roll silverware, etc.
  • Side work, sweeping, cleaning windows, stock baskets, and bathrooms

Job Qualifications

Experience

No experience required

Job Location