Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Employee Discounts
Health Insurance
Opportunity for advancement
Training and Development
Dental Insurance
Vision Insurance
Job Description
Gustav's is a locally owned German restaurant that has established itself as a prominent dining destination in the Portland/Vancouver area for over 30 years. Renowned for its commitment to quality food and exceptional hospitality, Gustav's has become an institution that locals and visitors alike cherish. In July 2023, NW Hospitality Group acquired the legendary Gustav's with the intention of preserving its legacy and continuing to deliver outstanding dining experiences for years to come. NW Hospitality Group is well-known in the region for its portfolio of acclaimed establishments, including Amaro's Table and Cecilia. The group has earned recognition for its impeccable... Show More
Job Requirements
- high school diploma or equivalent
- ability to stand for long periods up to 8 hours
- clear and effective communication skills in predominant guest language
- exceptional grooming habits
- willingness to work part-time or full-time
- ability to manage multiple tasks efficiently
- positive attitude and team-oriented mindset
Job Qualifications
- no previous restaurant experience required
- must have exceptional grooming habits
- be able to work in a standing position for long periods of time up to 8 hours
- be able to communicate clearly and effectively in the predominant language of guests
Job Duties
- maintain utmost grooming and wardrobe presentation as the first impression establishing the standard for the front of house
- maintain a clean and ambient restaurant with attention to lighting music curtains shades flowers and candles
- walk through dining room prior to service ensuring the mise en place is completed
- warmly and confidently greet guests as they enter giving full attention
- open the front door for guests entering or leaving whenever possible
- answer phones using proper phone etiquette and maintain a calm and positive demeanor
- be able to answer questions about the restaurant and find answers for guests
- demonstrate comprehensive knowledge of menu including daily specials
- take to-go orders and complete them accurately including payment collection packing and labeling
- manage online orders carefully checking each before acceptance
- remember and learn names of return guests and track guest information in reservation software
- assess flow of service and time tables accordingly
- manage waitlist and quote approximate wait times when immediate seating is limited
- upon seating offer guests a menu and water and inform them of their server's name
- relay messages to servers bus persons and be the communication hub of the restaurant in constant contact with manager on duty
- ensure all tables receive prompt and accurate service alerting manager on duty when needed
- occasionally assist servers with orders delivery of food and clearing tables
- thank guests with genuine appreciation inviting them to return
- gauge guest satisfaction and relay comments feedback compliments and complaints to manager
- attend stock and straighten restroom facilities throughout shift
- complete any other tasks or directives issued by manager in a polite timely and accurate manner
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter