Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer
Job Description
The Rainbow Room is an iconic and historic venue located in the heart of New York City, known for its elegant atmosphere and rich legacy since its opening in 1934. It serves as a hallmark of upscale social gatherings, hosting some of the most distinguished events in the city. Revered for its spectacular views, stunning art deco design, and timeless charm, the Rainbow Room offers an unparalleled experience to its guests, blending a sense of tradition with modern luxury. As a world-class destination, it places great emphasis on exceptional customer service, professionalism, and an environment that fosters integrity and teamwork... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience in an upscale environment preferred
- Ability to communicate effectively in English
- Open availability including early mornings, late nights, weekends and holidays
- Must adhere to company safety policies
- Ability to stand and walk for extended periods
- Ability to lift up to 50 lbs regularly
- Ability to push and pull carts weighing up to 250 lbs occasionally
- Ability to follow uniform and grooming guidelines
- Must maintain professional appearance
- Ability to handle stressful and high demand situations
- Must be able to work cooperatively in a team environment
- Ability to take direction from management
Job Qualifications
- Prior customer service experience in an upscale environment highly preferred
- Organizational skills
- Must adhere to all company specific safety policies
- Ability to understand and communicate in English, both verbally and in writing
- Work cooperatively with other team members
- Able to take direction and constructive feedback from management
- Must have open availability including early mornings, late nights, weekends and holidays
- Maintain a positive attitude in the work environment
- Highest level of professionalism
- Ability to work independently
- Ability to handle guest demand(s) in a hospitable manner
- Problem solving skills
- Initiative and adaptability required
- Maintain a professional appearance at all times
- Possess excellent computer skills
- Must be able to multi-task
Job Duties
- Meet, greet, and interact with guests in a professional, friendly and hospitable manner
- Direct guests to the appropriate destination
- Coordinate special events and manage crowd control
- Perform administrative responsibilities as required
- Assist when needed in table settings and general dining room duties
- Communicate any issues to management
- Contact appropriate individual or department as necessary to resolve guest inquiries, situations and/or complaints
- Assure that guests are adhering to Rainbow Room dress code standards
- Change the number of place settings per table at the client or guests request if changes occur during the event
- Add or take away a complete table if the guest count or number of tables need changed
- Be able to handle high stress situations when dealing with guests and the public
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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