Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Acme Hospitality is a prominent and rapidly expanding hospitality group located in the vibrant arts and entertainment district of Santa Barbara. This reputable company owns and operates several highly acclaimed and award-winning concepts, including boutique hotels situated in Nevada County. Known for its commitment to excellence and distinguished service, Acme Hospitality has cemented itself as a leader in the upscale hospitality industry. The company prides itself on creating a welcoming atmosphere not just for its guests but also for its employees, fostering a workplace culture that values integrity, originality, and community spirit. Acme Hospitality aims to provide every team member... Show More
Job Requirements
- Previous experience as a host or hostess in a fine dining or upscale restaurant is preferred
- excellent customer service and communication skills to interact with guests in a friendly and professional manner
- professional and polished appearance, adhering to dress code and grooming standards
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- strong organizational skills to manage reservations, waitlists, and seating arrangements efficiently
- familiarity with reservation management systems and basic computer skills
- flexibility to work in shifts, including evenings, weekends, and holidays
- positive attitude and ability to remain calm under pressure
- excellent problem-solving and decision-making skills
- knowledge of fine dining etiquette and service standards
- ability to work well in a team and collaborate effectively with colleagues
- ability to stand and walk for extended periods
- strong attention to detail and accuracy in managing reservations and guest information
- ability to handle guest concerns or complaints in a professional and diplomatic manner
- familiarity with the local area and knowledge of nearby attractions or services that may be of interest to guests
- active food handler certification is required
Job Qualifications
- Previous experience as a host or hostess in a fine dining or upscale restaurant is preferred
- excellent customer service and communication skills to interact with guests in a friendly and professional manner
- professional and polished appearance, adhering to dress code and grooming standards
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- strong organizational skills to manage reservations, waitlists, and seating arrangements efficiently
- familiarity with reservation management systems and basic computer skills
- flexibility to work in shifts, including evenings, weekends, and holidays
- positive attitude and ability to remain calm under pressure
- excellent problem-solving and decision-making skills
- knowledge of fine dining etiquette and service standards
- ability to work well in a team and collaborate effectively with colleagues
- ability to stand and walk for extended periods
- strong attention to detail and accuracy in managing reservations and guest information
- ability to handle guest concerns or complaints in a professional and diplomatic manner
- familiarity with the local area and knowledge of nearby attractions or services that may be of interest to guests
- active food handler certification is required
Job Duties
- Greet guests upon arrival, warmly welcoming them to the restaurant and creating a positive first impression
- escort guests to their assigned tables, ensuring they are seated comfortably and providing any assistance they may need
- manage the waitlist efficiently, maintaining accurate records of reservations and walk-in guests
- provide accurate wait time estimates to guests and inform them of any delays or special arrangements
- coordinate with the waitstaff and kitchen to ensure a smooth and timely seating process
- answer telephone calls and respond to inquiries regarding reservations, menu items, and restaurant services in a friendly and knowledgeable manner
- assist in taking and confirming reservations, ensuring accurate information is recorded
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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