Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program
Job Description
IHOP, a renowned and beloved restaurant chain, has been at the forefront of the breakfast, lunch, and dinner dining experience for over 65 years. Known for being a leader, innovator, and expert in their culinary offerings, IHOP has built a strong reputation for serving delicious meals in a welcoming and family-friendly environment. Their commitment to quality and guest satisfaction has made them a preferred destination for guests seeking a memorable dining experience across many locations. At IHOP, the emphasis is placed not only on providing great food but also on creating an atmosphere where guests feel valued, comfortable, and eager... Show More
Job Requirements
- Flexible availability including weekends
- Must be able to stand for long periods
- Ability to lift up to 25 pounds
- Excellent communication skills
- Customer service orientation
- High school diploma or equivalent preferred
Job Qualifications
- Previous experience in a hospitality or customer service role is preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and a positive attitude
- Flexible availability, including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
Job Duties
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Accurately manage the seating chart and assign tables to guests based on their party size and wait times
- Provide menus and inform guests about specials or promotions
- Answer phone calls, complete to-go orders, and assist with any inquiries or requests
- Maintain a clean and organized front-of-house area, including waiting areas and host stand
- Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
- Manage guest waitlist efficiently during busy periods, ensuring a positive experience
- Handle guest feedback and concerns with professionalism and courtesy
- Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors
Job Qualifications
Experience
No experience required
Job Location
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