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Miru

Host

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Work Schedule

Weekend Shifts
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Benefits

Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)

Job Description

Miru is a distinguished Japanese restaurant located on the 11th floor of the prestigious St. Regis Chicago, offering diners breathtaking views of the Chicago River and Navy Pier from two terraces and a stylish dining room. Miru specializes in authentic Japanese cuisine, featuring an array of freshly prepared sushi, sashimi, and other raw selections from its renowned sushi bar. The diverse menu also includes shareable dishes like tempura, skewers, and fried rice, alongside an impressive selection of wagyu beef and seafood, catering to both traditional and contemporary tastes. Open for breakfast, lunch, and dinner, Miru provides an elevated dining experience... Show More

Job Requirements

  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Physical ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift
  • Availability to work various hours, days, and shifts including weekends
  • Willingness to complete alcohol awareness training
  • Ability to work effectively in a dynamic, crowded environment
  • Team player with good interpersonal skills
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is a plus
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Basic proficiency with reservation and telephone systems
  • Ability to stand and walk for extended periods
  • Friendly and approachable demeanor
  • Ability to work flexible shifts including weekends

Job Duties

  • Warmly greet and seat guests in the restaurant
  • Answer telephones, and take orders, messages and reservations
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Multitask calmly and effectively
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
  • Ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Assist with clearing, cleaning and resetting tables and maintain restrooms
  • Sell and accurately account for gift cards
  • Use proper phone and voicemail etiquette and guidelines
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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