Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Carryout discount
Retail wine discount
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine education
Culinary education
Career growth plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished hospitality company that has successfully blended the charm of an elegant tasting room with the casual comfort of a polished restaurant and a scratch kitchen. Established with the vision to bring the Napa Valley experience throughout America, Cooper's Hawk is recognized for its award-winning wines and exceptional culinary offerings. Their wines have received hundreds of awards and enjoy the prestigious designation as the Official Wines of the Screen Actors Guild Awards. At the heart of Cooper's Hawk's mission is a sincere belief in the power of food and wine to create and... Show More
Job Requirements
- At least 18 years of age
- ability to lift up to 40 pounds and stand for extended periods
- willingness to work weekends and holidays
- ability to read, write, and understand English
- team spirit and clear communication
- a genuine love for hospitality and a desire to create unforgettable experiences
- comfort in a fast paced environment with strong multitasking skills
Job Qualifications
- At least 18 years of age
- a genuine love for hospitality and a desire to create unforgettable experiences
- comfort in a fast paced environment with strong multitasking skills
- team spirit and clear communication
- ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- answer guest phone calls with professionalism and hospitality
- follow checklists to set up the host area for a smooth shift
- maintain a professional image at all times by adhering to all appearance and behavior guidelines
- keep track of table flow and dining room pacing to deliver an excellent guest experience
- adjust seating plans as needed to avoid bottlenecks and wait time surprises
- manage special seating requests of guests consistent with table availability
- communicate constantly with managers and team members to keep service moving seamlessly
- support servers and service assistants when needed to help the team shine
- answer questions about food, wine, and experiences with warmth and knowledge
- share insights about our barrel reserve wine during each escort to the table
- help with light side work and maintain the entry area so every guest's first impression is a great one
- keep phone etiquette polished and professional when answering calls and handling reservations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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