Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
This opportunity is with one of the largest operators of IHOP Casual Family Dining restaurants, a well-established company known for its commitment to quality food and exceptional customer service. IHOP has built a loyal customer base over the years by offering a welcoming dining experience, delicious meals served around the clock, and an inviting atmosphere where guests feel appreciated and valued. The company takes great pride in its employee culture, fostering an environment that supports team members through professional development and a friendly workplace. They prioritize the satisfaction of both their guests and employees, keeping service standards high to ensure... Show More
Job Requirements
- No formal education requirements
- Ability to stand walk and talk regularly
- Ability to lift and or move up to 25 pounds occasionally
- Good hearing and awareness of surroundings
- Physical ability to stoop kneel crouch or crawl occasionally
Job Qualifications
- Ability to perform essential duties satisfactorily
- Strong communication and interpersonal skills
- Customer service orientation
- Ability to multitask in a fast-paced environment
- Team player attitude
- Basic knowledge of restaurant operations
Job Duties
- Greet and seat guests promptly cheerfully and courteously within 30 seconds of arrival
- Rotate station seating to ensure quality of guest service
- Handle guest complaints and inquiries about the dining experience
- Answer the telephone take messages and take and complete all To Go orders
- Maintain a waiting list as necessary
- Check restrooms hourly to ensure proper stock levels and cleanliness
- Develop and maintain professional working relationships with employees and guests
Job Location
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