Host

Cicero, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

The Oakville Grill & Cellar is a distinctive restaurant located in Chicago's vibrant Fulton Market neighborhood. Known for bringing the relaxed vibes and exceptional flavors of California wine country to the city, this dining destination is a collaborative effort between Executive Chef Tim Havidic and Wine Director Richard Hanauer, Partner at RPM Restaurants. The restaurant offers diners a unique culinary experience focused on simply prepared dishes made from expertly sourced, seasonal ingredients, with a special emphasis on live-fire cooking techniques to enhance the flavors and authenticity of every plate. Oakville Grill & Cellar also features the largest exclusively California wine... Show More

Job Requirements

High school diploma or equivalent
customer service experience preferred
basic proficiency in English communication
ability to stand and walk for extended periods
ability to lift and move up to 50 pounds
willingness to work flexible hours including weekends
ability to work in confined and crowded spaces
adherence to safety and sanitation standards

Job Qualifications

High school diploma or equivalent
previous experience in a customer service or hospitality role preferred
strong communication skills
ability to multitask efficiently
friendly and approachable demeanor
basic knowledge of safety and sanitation guidelines
ability to handle guest inquiries and resolve conflicts with patience and tact
proficiency in using telephone and reservation systems
ability to work flexible hours including evenings, weekends and holidays

Job Duties

Warmly greet and seat guests in the restaurant
answer telephones and take orders, messages and reservations
available to work a variety of hours, days and shifts, including weekends
safely and effectively move chairs, tables, highchairs and booster seats
safely and effectively use and operate all necessary tools and equipment
ability to communicate in English in order to perform and follow job requirements in written and spoken direction
multitask calmly and effectively
work in a confined, crowded space of variable noise and temperature levels
able to move and lift up to 10 pounds, frequently move and or lift up to 25 pounds, and occasionally move and or lift up to 50 pounds
ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
ensure the overall guest experience exceeds expectations and anticipate guests' needs
greet guests with a warm, sincere smile
use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
assist with clearing, cleaning and resetting tables and maintain restrooms
sell and accurately account for gift cards
use proper phone and voicemail etiquette and guidelines
understand and respond knowledgeably to questions about the restaurant and menu
follow all steps of service
understand and follow the food allergy procedure and special orders/restrictions
proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
comply with all safety and sanitation guidelines and procedures
successfully complete alcohol awareness training
follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
get along well with others and be a team player
other duties will be assigned as needed

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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