Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
The Oakville Grill & Cellar is a distinguished dining establishment located in Chicago's vibrant Fulton Market neighborhood, renowned for its authentic California wine country ambiance. This restaurant is the result of a collaboration between Executive Chef Tim Havidic and Wine Director Richard Hanauer, who is also a partner at RPM Restaurants. The Oakville Grill & Cellar specializes in simply prepared dishes that emphasize live-fire cooking, using expertly sourced, seasonal ingredients to deliver an exceptional culinary experience to its guests. The restaurant is especially noted for possessing the largest exclusively California wine list in Chicago and features a unique tasting room... Show More
Job Requirements
- Ability to communicate effectively in English
- capability to work flexible hours including weekends
- able to move and lift up to 50 pounds as required
- standing and walking for entire shifts
- availability to work in a fast-paced environment
- good organizational skills
- ability to operate necessary tools and equipment
- comply with safety and sanitation protocols
- commitment to guest service excellence
Job Qualifications
- High school diploma or equivalent preferred
- excellent communication and interpersonal skills
- ability to multitask and remain calm under pressure
- previous experience in a customer service or hospitality role is advantageous
- proficiency in using reservation and telephone systems is a plus
- strong attention to detail and ability to follow safety and sanitation guidelines
- ability to stand and walk for long periods
- team player attitude
- basic understanding of food allergens and ability to follow related procedures
- alcohol awareness training completion or willingness to complete
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- communicate in English to perform and follow job requirements in written and spoken directions
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- stand and walk for an entire shift and move safely through all areas of the restaurant, including stairs and uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond patiently and courteously
- assist with clearing, cleaning and resetting tables and maintaining restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures, and conditions of employment including those outlined in the Employee Handbook
- get along well with others and be a team player
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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