Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional Development
team events
Job Description
Duffy's is a well-established restaurant that prides itself on providing exceptional dining experiences to its guests. Known for its friendly atmosphere and commitment to customer satisfaction, Duffy's has become a favored dining destination within the community. This restaurant focuses on delivering high-quality food along with attentive and personalized service, ensuring that every guest enjoys a memorable visit. The team at Duffy's understands the importance of creating a warm, welcoming environment where guests feel valued from the moment they enter until they leave.
The role of a Host at Duffy's is critical in setting the tone for the guest experience. Repor... Show More
The role of a Host at Duffy's is critical in setting the tone for the guest experience. Repor... Show More
Job Requirements
- Dependability - job requires being reliable, responsible, and dependable, and fulfilling obligations
- Initiative - job requires a willingness to take on responsibilities and challenges
- Adaptability/flexibility - job requires being open to change (positive or negative) and to considerable variety in the workplace
- Stress tolerance - job requires accepting criticism and dealing calmly and effectively with high-stress situations
- Attention to detail - job requires being careful about detail and thorough in completing work tasks
- Self-control - job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
- Integrity - job requires being honest and ethical
- Cooperation - job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
- Concern for others - job requires being sensitive to others' needs and feelings and being understanding and helpful on the job
- Social orientation - job requires preferring to work well with others rather than alone
- Stand for long periods of time
- Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls
- Repeat the same movements
- Walk or stand for long periods of time
- See details of objects that are less than a few feet away
- See details of objects that are more than a few feet away
- See differences between colors, shades, and brightness
- Understand the speech of another person
- Speak clearly so listeners can understand
- Use stomach and lower back muscles to support the body for long periods without getting tired
- Keep your hand and arm steady while moving
- Move two or more limbs together (for example, two arms, two legs, or one leg and one arm)
- Bend, stretch, twist, or reach out their body
- Be physically active for long periods without getting tired or out of breath
- Focus on one source of sound and ignore others
- Hear sounds and recognize the difference between them
- Use muscles to lift, push, pull, or carry heavy objects
- Use muscles for extended periods without getting tired
- Determine the distance between objects
- Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
- React quickly using hands, fingers, or feet
- Add, subtract, multiply, or divide quickly and correctly
- Multitask different work activities and shifting attention from one task to another
- Heavy lifting up to 40 lbs
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Knowledge of restaurant operations and order systems
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Familiarity with POS systems
- Ability to maintain composure in high-stress situations
- Understanding of guest service and hospitality principles
Job Duties
- Greet guests and seat them at tables or in waiting areas
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Provide guests with menus
- Answer telephone calls and respond to inquiries or transfer calls
- Input takeout orders accurately into POS system
- Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure dining details are handled properly and guests' concerns are addressed
- Receive and record guest dining reservations
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform guests of establishment specialties and features
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Assist other restaurant workers by serving food and beverages or by bussing tables
- Direct guests to bar area while waiting for a table
- Maintain a positive and professional approach to coworkers and customers
- Demonstrate strong knowledge of the MVP Program
Job Qualifications
Experience
No experience required
Job Location
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