Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.00 - $14.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional Development
team events

Job Description

Duffy's is a well-established restaurant that prides itself on providing exceptional dining experiences to its guests. Known for its friendly atmosphere and commitment to customer satisfaction, Duffy's has become a favored dining destination within the community. This restaurant focuses on delivering high-quality food along with attentive and personalized service, ensuring that every guest enjoys a memorable visit. The team at Duffy's understands the importance of creating a warm, welcoming environment where guests feel valued from the moment they enter until they leave.

The role of a Host at Duffy's is critical in setting the tone for the guest experience. Repor... Show More

Job Requirements

  • Dependability - job requires being reliable, responsible, and dependable, and fulfilling obligations
  • Initiative - job requires a willingness to take on responsibilities and challenges
  • Adaptability/flexibility - job requires being open to change (positive or negative) and to considerable variety in the workplace
  • Stress tolerance - job requires accepting criticism and dealing calmly and effectively with high-stress situations
  • Attention to detail - job requires being careful about detail and thorough in completing work tasks
  • Self-control - job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
  • Integrity - job requires being honest and ethical
  • Cooperation - job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
  • Concern for others - job requires being sensitive to others' needs and feelings and being understanding and helpful on the job
  • Social orientation - job requires preferring to work well with others rather than alone
  • Stand for long periods of time
  • Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls
  • Repeat the same movements
  • Walk or stand for long periods of time
  • See details of objects that are less than a few feet away
  • See details of objects that are more than a few feet away
  • See differences between colors, shades, and brightness
  • Understand the speech of another person
  • Speak clearly so listeners can understand
  • Use stomach and lower back muscles to support the body for long periods without getting tired
  • Keep your hand and arm steady while moving
  • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm)
  • Bend, stretch, twist, or reach out their body
  • Be physically active for long periods without getting tired or out of breath
  • Focus on one source of sound and ignore others
  • Hear sounds and recognize the difference between them
  • Use muscles to lift, push, pull, or carry heavy objects
  • Use muscles for extended periods without getting tired
  • Determine the distance between objects
  • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
  • React quickly using hands, fingers, or feet
  • Add, subtract, multiply, or divide quickly and correctly
  • Multitask different work activities and shifting attention from one task to another
  • Heavy lifting up to 40 lbs

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Knowledge of restaurant operations and order systems
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks simultaneously
  • Familiarity with POS systems
  • Ability to maintain composure in high-stress situations
  • Understanding of guest service and hospitality principles

Job Duties

  • Greet guests and seat them at tables or in waiting areas
  • Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Provide guests with menus
  • Answer telephone calls and respond to inquiries or transfer calls
  • Input takeout orders accurately into POS system
  • Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure dining details are handled properly and guests' concerns are addressed
  • Receive and record guest dining reservations
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Inform guests of establishment specialties and features
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
  • Assist other restaurant workers by serving food and beverages or by bussing tables
  • Direct guests to bar area while waiting for a table
  • Maintain a positive and professional approach to coworkers and customers
  • Demonstrate strong knowledge of the MVP Program

Job Qualifications

Experience

No experience required

Job Location

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