Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Employee Discounts
Flexible Schedule
Free Food
snacks
Training and Development
Job Description
JINYA is a renowned restaurant brand celebrated for its authentic and exceptional dining experience, specializing in Japanese cuisine. As part of the restaurant industry, JINYA prides itself on delivering a warm, friendly, and approachable atmosphere where guests feel welcomed and valued from the moment they step through the door. The company emphasizes its core values of teamwork, hospitality, authenticity, creativity, and integrity, setting a high standard for both customer service and internal team collaboration. Dedicated to maintaining a dynamic and inclusive culture, JINYA creates an environment where employees can thrive while contributing to an outstanding dining experience for every guest.Show More
Job Requirements
- Be able to write and speak English
- must have appropriate city, state, and federal certifications including alcohol and food handling certificates as required by restaurant location
- ability and willingness to work flexible hours including weekends and holidays
- must be able to stand for extended periods
- must be physically able to lift and maneuver objects up to 50 pounds
- must be dependable and reliable
- able to follow instructions and communicate effectively
- possess positive attitude and work well under pressure
- understand or have experience operating POS or host management systems
- experience working in a multi-cultural environment
Job Qualifications
- Ability to read and write English
- experience with restaurant environment is a plus
- outstanding verbal and written communication skills
- ability to multi-task effectively
- strong positive attitude and capability to work well under pressure
- willingness to follow instructions and ask for clarification
- experience with POS or host systems such as OpenTable
- leadership qualities to inspire and motivate team spirit
- dependable, reliable, self-motivated, and self-initiated
- experience working in a multi-cultural environment
- availability to work flexible hours including weekends and holidays
- physical capability to stand for long periods and lift up to 50 pounds safely
Job Duties
- Greet guests as they arrive, ensuring proper seating arrangements and reservations check-in or providing a proper wait-list time if necessary
- engage with guests to ensure a great dining experience
- embrace the JINYA culture and participate in collective proper company greetings such as "Irasshai" and "Arigato"
- provide guests with menus, answer any initial questions and assist guests with special accommodations
- communicate clearly and professionally with guests and team members, both front and back of the house operations
- answer phone calls, take reservations, and assign guests to proper tables while maintaining consistent server rotation
- ensure cleanliness of host station and front door area visible to guests upon arrival
- support front of house team operations such as refilling beverages, organizing and maintaining table arrangements, polishing plates or glasses, and resetting tables as requested
- respond to minor guest complaints and alert management of major service concerns
- know restaurant information including hours, menu, allergies, table numbers, payment options, and relevant policies
- promote and execute JINYA's core values of teamwork, hospitality, authenticity, creativity, and integrity
- complete projects or tasks as requested by manager or supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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