Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career advancement opportunities
supportive work environment
Job Description
Phelan Family Brands is a family-owned and locally operated restaurant group known for its commitment to providing an exceptional dining experience for guests and rewarding career opportunities for team members. Rooted in the belief that a top-notch work environment fosters growth and success, Phelan Family Brands emphasizes team development, warm hospitality, and consistent quality. The company operates multiple restaurant locations, each aiming to create a welcoming atmosphere that encourages customers to return again and again. As a locally owned business, Phelan Family Brands prides itself on building lasting relationships within the community and providing jobs that offer both stability and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- excellent verbal communication skills
- ability to stand and walk for long periods
- availability to work flexible shifts including nights, weekends and holidays
- ability to multitask in a busy environment
- friendly and approachable demeanor
- basic knowledge of restaurant operations preferred
Job Qualifications
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- ability to communicate clearly and warmly with guests and team members
- strong interpersonal and multitasking skills
- familiarity with electronic seating systems is a plus
- able to work effectively in a fast-paced environment
- dependable and punctual
- positive attitude and team player mentality
Job Duties
- Warmly greets and seats guests
- creates regulars by interacting with guests throughout their dining experience
- takes guest information and provides accurate wait quote when tables are not immediately available
- interacts with waiting guests, including children, to ensure a pleasant wait
- provides alternatives to waiting areas such as bench or bar seating
- runs electronic seating system to maintain server rotation
- presents menus to guests, informs them of specials, and introduces servers by name
- informs servers when seated
- communicates with managers about business fluctuations
- observes tables and keeps track of clean, dirty and occupied tables
- pre-bus and bus tables as needed
- informs bussers of dirty tables
- takes drink or appetizer orders as needed
- maintains filled water and tea pitchers
- regularly tours restaurant to interact with guests and provide refills
- attends to guest needs that servers may have missed
- cleans, organizes and stocks menus at host stand
- maintains supply of kid's menus and crayons
- answers phone questions about menu and restaurant
- takes and fills to-go orders if applicable
- directs to-go guests to appropriate sections
- maintains clean restrooms checking every fifteen minutes
- sweeps front area frequently
- creates friendly welcome for job applicants
- maintains supply of applications and hiring paperwork
- informs management about waiting applicants and appointments
- holds door for departing guests and thanks them warmly
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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