Ramen-San Deluxe

Host

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Work Schedule

Weekend Shifts
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Benefits

Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)

Job Description

Located in Chicago's bustling River North, Fulton Market and Streeterville neighborhoods, Ramen-san is a vibrant and lively neighborhood noodle den and bar that offers guests an authentic and inviting dining experience reminiscent of traditional ramen shops in Japan. The restaurant features a variety of ramen bowls, blast-chilled beer, and rare expressions of Japanese whisky. Ramen-san is open for lunch, dinner, and late night, presenting a menu that also showcases Asian-inspired dishes such as traditional okonomiyaki on weekends and late night fried rice daily after 10 PM. Known for its warm hospitality and engaging atmosphere, Ramen-san is a cherished part of... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to communicate effectively in English
  • ability to stand and walk for long periods
  • ability to lift and move up to 50 pounds occasionally
  • flexibility to work various shifts, including weekends and late hours
  • strong interpersonal skills and the ability to multitask
  • compliance with safety and sanitation regulations
  • willingness to complete alcohol awareness training
  • must be a team player and follow company policies

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • strong customer service orientation
  • basic proficiency with reservation and telephone systems
  • ability to stand and walk for extended periods
  • ability to lift and move furniture and equipment safely
  • ability to maintain a positive and professional attitude
  • prior experience in hospitality or customer-facing roles is a plus

Job Duties

  • Warmly greet and seat guests in the restaurant
  • answer telephones, and take orders, messages and reservations
  • available to work a variety of hours, days and shifts, including weekends
  • safely and effectively move chairs, tables, highchairs and booster seats
  • safely and effectively use and operate all necessary tools and equipment
  • ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • multitask calmly and effectively
  • work in a confined, crowded space of variable noise and temperature levels
  • able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
  • ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • greet guests with a warm, sincere smile
  • use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • assist with clearing, cleaning and resetting tables and maintain restrooms
  • sell and accurately account for gift cards
  • use proper phone and voicemail etiquette and guidelines
  • understand and respond knowledgeably to questions about the restaurant and menu
  • follow all steps of service
  • understand and follow the food allergy procedure and special orders/restrictions
  • proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • comply with all safety and sanitation guidelines and procedures
  • successfully complete alcohol awareness training
  • follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • get along well with others and be a team player
  • other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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