Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
The Oakville Grill & Cellar is a distinguished restaurant located in Chicago's vibrant Fulton Market neighborhood, known for bringing the vibe of California wine country to the heart of the city. This establishment is a remarkable collaboration between Executive Chef Tim Havidic and Wine Director Richard Hanauer, Partner at RPM Restaurants, which ensures a top-tier culinary and wine experience. The restaurant specializes in simply prepared dishes that utilize expertly sourced, seasonal ingredients with a strong focus on live-fire cooking techniques. One of the unique highlights of The Oakville Grill & Cellar is its extensive and exclusive California wine list, reputed... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Ability to move and lift up to 50 pounds
- Must be able to work varying shifts including weekends
- Strong communication skills in English
- Ability to handle guest interactions with patience and courtesy
- Ability to multitask effectively in a fast-paced environment
- Must comply with all health and safety regulations
- Must successfully complete alcohol awareness training
- Legal eligibility to work in the United States
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Strong communication skills in English
- Ability to multitask and remain calm under pressure
- Familiarity with reservation and telephone systems is a plus
- Knowledge of food allergy procedures and safety guidelines preferred
- Ability to work flexible hours including weekends
- Demonstrated teamwork and interpersonal skills
- Basic computer literacy
- Ability to follow directions and safety protocols
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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