Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Beatrix is a beloved neighborhood coffeehouse, restaurant, and meeting place known for its welcoming atmosphere and quality comfort food dishes. Highlighting vegetarian choices and healthy-meets-delicious specials, Beatrix offers a diverse menu that appeals to a wide range of tastes. The establishment also boasts a vibrant beverage program featuring fresh-squeezed juice cocktails, local craft beers, and all-American wines. Their coffee bar is a standout, showcasing house blends from Beatrix Coffee Roasters, expertly crafted barista lattes, Bulletproof Coffee, Nitro, and signature cookies alongside in-house pastry favorites. This combination of great food, specialty beverages, and inviting ambiance positions Beatrix as a favorite destination... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively in English
- Physical ability to move and lift up to 50 pounds
- Availability to work flexible hours including weekends
- Ability to stand and walk for extended periods
- Basic computer skills to operate reservation and phone systems
- Willingness to complete alcohol awareness training
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Strong communication skills in English
- Ability to multitask effectively
- Knowledge of phone and reservation system usage
- Basic understanding of food safety and sanitation
- Ability to work well in a team
- Friendly and patient demeanor
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and or lift up to 25 pounds, and occasionally move and or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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