
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Job Description
RPM Italian is a renowned modern Italian restaurant created by the celebrated team of Bill and Giuliana Rancic along with RJ, Jerrod, and Molly Melman. Known for its elegant yet urban atmosphere, RPM Italian offers a culinary experience that combines sophistication with an unpretentious approach to classic Italian dishes. The menu features a variety of carefully crafted dishes such as the signature Mama DePandi's Bucatini Pomodoro and whole wood-grilled Branzino, reflecting both authentic flavors and innovative cooking techniques. This restaurant is part of the Lettuce Entertain You Enterprises, a nationally recognized hospitality group with over 100 restaurants across the country... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Ability to multitask and communicate effectively in English
- Physical ability to stand and walk for extended periods
- Ability to lift and move up to 50 pounds occasionally
- Willingness to work varied shifts including weekends
- Commitment to comply with safety and sanitation guidelines
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask effectively
- Basic knowledge of restaurant operations helpful
- Ability to work flexible hours including weekends
- Team player attitude
- Comfortable standing and walking for extended periods
- Ability to follow directions and learn quickly
- Positive attitude and good guest service skills
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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