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Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Job Description
Beatrix is a vibrant neighborhood coffeehouse, restaurant, and meeting place known for its welcoming atmosphere and commitment to serving comfort food dishes alongside vegetarian options and healthy yet delicious specials. The establishment prides itself on offering a diverse menu that caters to various dietary preferences while maintaining a focus on quality and creativity. Guests at Beatrix enjoy a beverage program featuring fresh-squeezed juice cocktails, local craft beers, and a curated selection of all-American wines. The coffee bar is a highlight that showcases exclusive house blends from Beatrix Coffee Roasters, expertly crafted barista lattes, Bulletproof Coffee, Nitro brews, and signature cookies... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to communicate in English
- Ability to multitask effectively
- Ability to work weekends and varied shifts
- Physical ability to stand for long periods
- Ability to lift up to 50 pounds
- Ability to work in a fast-paced, crowded environment
- Basic computer and telephone skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Ability to communicate effectively in English
- Strong interpersonal and multitasking skills
- Basic knowledge of restaurant operations and service etiquette
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand and walk for extended periods
- Basic proficiency in using reservation and telephone systems
- Commitment to providing excellent guest service
- Ability to handle guest inquiries and challenges with patience and professionalism
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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