Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Career advancement opportunities
Employee assistance program
Job Description
Ole Red Orlando is a vibrant and welcoming restaurant and entertainment venue founded by country music legend Blake Shelton. Known for its lively atmosphere, great food, and live music, Ole Red Orlando has quickly become a favorite destination for tourists, conventioneers, and locals alike. With a focus on exceptional guest experiences and a passionate team environment, Ole Red offers an exciting workplace where employees can thrive and grow. As part of the Ole Red family, team members enjoy working in a dynamic setting that combines the best of Southern hospitality with top-notch service standards.
The company is currently hiring... Show More
The company is currently hiring... Show More
Job Requirements
- High school diploma or equivalent
- minimum 6 months experience in a full-service restaurant preferred
- ability to stand and walk for extended periods
- excellent verbal communication skills
- able to multitask in a fast-paced environment
- positive attitude and friendly demeanor
- ability to work flexible shifts including nights, weekends and holidays
- basic math skills for cash handling
- ability to follow sanitation and safety protocols
- team player mentality
Job Qualifications
- Must be able to read menus
- must be able to articulate clear greetings and farewells to guests
- must be able to understand requests for assistance
- must be able to clearly communicate guests' needs to waiters, bussers, managers, etc.
- must be able to hear well in a loud environment to answer telephone and respond to guest requests
- must be able to walk and stand during entire shift
- must be able to reach, bend, stoop and wipe
- must be able to carry trays or supplies (10-30 lbs)
- a desire to help out where needed and work as part of a team
- passion for providing extraordinary service
- the ability to thrive in a fast-paced environment
- flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- must be upbeat, outgoing and positive
- ability to work effectively within a team
- ability to effectively communicate on the telephone
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- escort them to assigned dining area
- present menus
- announce waiter's name
- use visual cues to seat guests in either the bar or dining area depending on their preference
- answer incoming calls to the restaurant and provide appropriate service
- manage the flow of guests into the dining and bar areas
- provide accurate wait times to incoming guests if appropriate
- tend to special guest needs and requests
- be observant to guests' needs throughout dining experience to ensure high quality service
- protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- issue dining charges by verifying orders
- calculate taxes
- total bill for to-go orders
- receive payments by validating credit charges
- approve checks
- accept currency
- calculate and issue change for to-go orders
- reconcile cash drawer by proving cash transactions
- list checks and credit card charges for to-go orders
- contribute to team effort by accomplishing related results as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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