Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
career training
Employee Discounts
Opportunities for advancement
supportive work environment
Job Description
Eli's Restaurant Group is a well-established and highly regarded hospitality company known for its dedication to exceptional food quality, outstanding service, and creating a welcoming atmosphere for both guests and employees. With a reputation built on culinary excellence and a positive work culture, Eli's Restaurant Group operates several restaurants that are celebrated as great places to dine and work. The organization prides itself on fostering a team environment that values creativity, passion, and a relentless drive to excel in all aspects of the dining experience. As a member of Eli's, employees receive comprehensive benefits, continuous career development opportunities, and access... Show More
Job Requirements
- Ability to see, hear, and speak clearly
- capable of reaching and frequently lifting up to 25 pounds
- occasionally lifting up to 50 pounds
- able to stand, sit, bend, and move intermittently for 4 to 8 hours
- willingness to adhere to grooming and dress code standards
- flexibility to perform additional duties as required
- basic knowledge of reservation systems advantageous
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- friendly and engaging personality
- experience with reservation and seating management systems preferred
- ability to work in a fast-paced environment
- strong teamwork and customer service orientation
- professional appearance and attitude
Job Duties
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- manage reservation system
- ensure reservations are prioritized and seated in a timely manner
- strive to accommodate walk-in guests whenever possible
- clearly and politely communicate with guests when delays and/or waits occur
- maintain an organized floor by quickly and efficiently seating guests according to company standards
- understand and operate the reservation/seating system
- assist in wiping down and setting tables in between turns
- maintain professional and warm guest communications inside the restaurant or via phone/email
- communicate respectfully and clearly with service team and management
- support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- engage management for any guest issue or complaint
- maintain cleanliness and organization at the host stand and front door area
- additional service and/or operational tasks as determined by manager
- adhere to grooming and dress code standards
- assist teammates to anticipate all other FOH needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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