Host

Cleveland, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Flexible Schedule

Career development opportunities

team environment

Job Description

Denny's is a renowned American diner chain, famous for its welcoming atmosphere, quality food, and commitment to guest satisfaction. Established in 1953, Denny's has grown to become a beloved dining destination known for serving hearty meals at fair prices day and night. The company prides itself on its open-minded and inclusive approach, adhering to guiding principles that emphasize putting guests first, embracing openness, honoring its heritage, fostering a hunger to win, and celebrating teamwork through the power of collaboration. Operating 24/7 in many locations, Denny’s ensures a comfortable environment for all guests, delivering excellent service and maintaining a reputation as... Show More

Job Requirements

High school diploma or equivalent preferred
prior experience in a customer service or hospitality role preferred
ability to lift up to 30 lbs
able to stand and walk throughout entire shift
basic math skills including add, subtract, multiply, and divide
ability to operate point of sale system
ability to communicate effectively in English, both orally and in writing
must be able to pass all required testing and training
able to work flexible schedule including holidays, nights, and weekends
must comply with all health and safety regulations
able to operate safely around chemicals
meets uniform and grooming standards

Job Qualifications

Ability to communicate effectively in English, both orally and in writing
excellent guest service skills
ability to work in a team environment
able to pass all required tests and training requirements for the position
meets uniform and grooming standards and maintains them throughout the shift
dependable and able to learn basic tasks and follow instructions
values diversity and shows respect for others
flexible to work holidays, nights, and weekends

Job Duties

Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
seat guests at clean, dry tables utilizing proper seating rotation
maintain guest waiting list and adhere to proper seating order procedures
describe promotions and suggestively sell while seating guests
take initial beverage order
attend to any other guest needs during the entire dining experience as warranted
demonstrate safe cash handling procedures and accurately complete cash, credit card, and discount transactions
use proper telephone etiquette
enter and deliver To Go orders correctly
address complaints promptly in a courteous manner and notify supervisor of any issues
assist service personnel in providing beverage orders and refills, and clearing and setting tables
maintain proper supply of clean menus
complete all required side-work including deep cleaning assignments
maintain foyer area of restaurant to be clean, organized, and inviting
lift and carry supplies and equipment up to 30 lbs
demonstrate knowledge of station and floor breakdowns
possess strong product and menu knowledge
provide courteous service and be cordial to all team members and guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: