
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
Duffy's is a well-established restaurant known for delivering exceptional dining experiences through superior customer service and attention to detail. With a commitment to creating a warm, welcoming atmosphere, Duffy's prides itself on its ability to provide guests with memorable first and last impressions every time they visit. The restaurant is staffed by dedicated professionals who work collaboratively to ensure the smooth operation of daily activities and the highest standards of service. Duffy's emphasizes not only delivering great food but also ensuring that every customer feels valued from the moment they arrive until they leave.
The role of the Ho... Show More
The role of the Ho... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate clearly and politely
- Strong organizational skills
- Ability to work in a fast-paced environment
- Flexible availability including evenings and weekends
- Basic computer skills
- Knowledge of POS systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or restaurant host role preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time efficiently
- Knowledge of POS systems
- Basic understanding of restaurant flow and seating management
- Ability to maintain a positive and professional demeanor at all times
- Familiarity with MVP loyalty programs
Job Duties
- Greet guests and seat them at tables or in waiting areas
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Provide guests with menus
- Answer telephone calls and respond to inquiries or transfer calls
- Input takeout orders accurately into POS system
- Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and guests' concerns are addressed
- Receive and record guest dining reservations
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform guests of establishment specialties and features
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Assist other restaurant workers by serving food and beverages, or by bussing tables
- Direct guests to bar area while waiting for a table
- Maintain a positive and professional approach to coworkers and customers
- Demonstrate strong MVP Program knowledge
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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