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Hospitality Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,640.00 - $70,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off

Job Description

Neighborly is a unique restaurant concept that brings together the best restaurants and finest chefs under one roof to create an inviting and warm dining experience for guests. This innovative establishment is more than just a place to eat; it is designed to feel like an extension of your own kitchen where delicious and comforting meals are served to satisfy every member of the family. Neighborly aims to foster a culture that values connection, creativity, and exceptional food, creating a home-like atmosphere that welcomes guests at every visit. The concept thrives on delivering personalized hospitality that sets the tone for... Show More

Job Requirements

  • Minimum of 1-2 years' management experience
  • High-volume restaurant experience preferred
  • Must have the ability/stamina to work a minimum of 35 hours a week
  • Ability to stand/walk for 8-10 hours per day
  • Must be able to lift and carry up to 50 lbs
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
  • Flexible schedule
  • Must be able to tolerate potential allergens to include peanut products, egg, dairy, gluten, soy, seafood and shellfish

Job Qualifications

  • Excellent communication skills to connect effectively with customers and team members
  • Possess a positive attitude and ethics which support our values and culture
  • Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
  • Ability to understand financial reports
  • Strong time-management skills
  • ability to multi-task, prioritize, and organize
  • Able to work flexible hours necessary to manage and operate the restaurant effectively, including weekends and closing shifts as needed
  • Excellent leadership and organizational skills with attention to detail
  • Proven track record of exceptional customer service

Job Duties

  • Trains, coaches, and develops front of house team members helping them grow and strengthen their hospitality skills
  • Addresses guest concerns with empathy and care while remaining focused on a positive guest experience
  • Takes ownership of the Neighborly marketplace, ensuring it remains well-stocked, clean, and inviting for guests
  • Oversees the maintenance, organization, and display of gourmet snacks, beverages, and ready-made foods
  • Ensure all front of house team members are following the applicable health and safety rules and regulations while upholding Neighborly's hospitality standards
  • Works closely with the kitchen team, ensuring clear communication and a seamless service flow
  • Capably work any FOH station, with a strong focus on the expo role to ensure smooth transitions between packing, running, and guest hospitality

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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