Thrive Restaurant Group logo

Thrive Restaurant Group

Hospitality Supervisor

Columbia, SC, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Salary
Rate:
Range $32,400.00 - $52,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
flexible scheduling

Job Description

Thrive Restaurant Group is a well-established, family-owned restaurant company with over 50 years of experience in the hospitality industry. Founded in 1981, the group introduced Carlos O'Kelly's, a vibrant dining destination serving Mex From Scratch with a focus on oven-baked dishes. Known for their legendary margaritas, house-made chips, and famous queso and salsa, Carlos O'Kelly's has become synonymous with a welcoming atmosphere where generosity and celebration thrive around every table. Their commitment to "Pouring out Generosity" not only defines their food and service but also reflects their dedication to making a difference in the communities they serve and the lives... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a casual dining restaurant
  • minimum one years of experience in a supervisory role
  • able to make decisions
  • able to identify and resolve problems
  • able to guide, direct, and motivate staff
  • able to plan and prioritize tasks
  • able to teach and train staff
  • able to monitor processes, materials, and resources
  • able to operate, repair, and maintain equipment
  • able to perform administrative tasks
  • knowledge of food safety and sanitation practices and regulations
  • able to deal with confidential information and or issues using discretion and good judgment
  • able to work and verbally communicate effectively with other team members
  • able to engage the public in a positive manner
  • able and willing to work with others as a team
  • able to reach and bend and frequently lift up to 50 pounds
  • able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours
  • able to work in a standing position for long periods of up to 6 hours
  • able to perform repetitive tasks with little or no break
  • able to perform physical activities that require considerable use of arms and legs such as climbing, lifting, balancing, walking, stooping, and handling of materials
  • able to work flexible schedules including evenings and weekends, generally 35-45 hours per week
  • able to travel quarterly to required management meetings and or training sessions

Job Qualifications

  • Previous experience in a casual dining restaurant
  • minimum one years of experience in a supervisory role
  • able to make decisions
  • able to identify and resolve problems
  • able to guide, direct, and motivate staff
  • able to plan and prioritize tasks
  • able to teach and train staff
  • able to monitor processes, materials, and resources
  • able to operate, repair, and maintain equipment
  • able to perform administrative tasks
  • knowledge of food safety and sanitation practices and regulations
  • able to deal with confidential information and or issues using discretion and good judgment

Job Duties

  • Lead and oversee the operation of the restaurant dining room and kitchen
  • assist the managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles
  • actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service
  • foster team cohesiveness and positive team working environment
  • oversee opening and closing activities
  • ensure excellent customer service
  • ensure cleanliness and sanitation
  • ensure compliance with all health, safety, and hygiene standards and policies
  • ensure compliance with all security procedures
  • ensure compliance with all alcoholic beverage regulations
  • monitor and assist with team member duties during peak times to expedite service
  • monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure food is delivered and presented according to standards
  • investigate and resolve guest complaints regarding food quality, service, or accommodations
  • report personnel problems to managers including issues such as tardiness, cell phones, language, attitude, dress code
  • adhere to state and federal regulations
  • explore opportunities to add value and make a difference through job accomplishments
  • learn and train about restaurant management by updating job knowledge through educational opportunities
  • perform manual service or maintenance tasks as needed
  • learn administrative and accounting duties including forecasting, scheduling, budgeting, labor management, inventory management
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.