NS IT Solutions

Hospitality Specialist

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Professional work environment
Training and development opportunities
Temporary to permanent employment potential
supportive team culture

Job Description

Ricoh is a global technology company that specializes in office imaging equipment, production print solutions, document management systems, and IT services. With a long-standing reputation for innovation and commitment to customer satisfaction, Ricoh operates in numerous countries, serving businesses of all sizes to optimize their work processes and enhance productivity. The company values professionalism, teamwork, and service excellence, making it a leader in the corporate technology and services industry. Ricoh's corporate headquarters in Milwaukee, WI, is a hub for supporting client operations and delivering high-quality services. The work culture here fosters growth, efficiency, and a collaborative environment where employees and... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of experience in hospitality, concierge, customer service, or a related field
  • Experience in a corporate headquarters environment preferred
  • Strong customer service, communication, and interpersonal skills
  • Excellent organizational and coordination skills
  • Proficient with Microsoft Office Suite and general PC skills
  • Good problem-solving ability and ability to work with minimal supervision
  • Ability to operate audio-visual equipment

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience in hospitality, concierge, customer service, or a related field
  • Experience in a corporate headquarters environment preferred
  • Strong customer service, communication, and interpersonal skills
  • Excellent organizational and coordination skills
  • Proficient with Microsoft Office Suite and general PC skills
  • Good problem-solving ability and ability to work with minimal supervision
  • Ability to operate audio-visual equipment

Job Duties

  • Greet and check in visitors, validate against guest lists, issue badges, and provide parking validation
  • Act as a concierge for staff and guests by offering facility tours and recommendations for hotels, restaurants, and local points of interest
  • Support executive-level client-facing staff with professional customer service
  • Schedule and manage conference rooms, ensure rooms have required supplies and set-up
  • Coordinate catering with internal teams and vendors
  • Assist with audio-visual equipment for meetings
  • Prepare for key client visits, including signage and workspace preparation
  • Assist with company events, group functions, department meetings, and special projects
  • Maintain and update company phone lists and speed dials
  • Provide backup clerical support to executive assistants
  • Perform reception duties, mail distribution, copying, shipping/receiving, and general office support
  • Support daily facility management tasks
  • Create proposals in customer systems and assist within a print production environment
  • Coordinate vendor procurement for special projects
  • Represent Ricoh and the customer's culture with professionalism
  • Must be able to lift up to 50 lbs as needed
  • Occasional standing to engage employees and guests throughout the day

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location