Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, which itself is part of the larger Compass Group USA, a global leader in hospitality services. Unlike typical recruitment agencies, Rapport focuses exclusively on direct employment without engaging in temporary contracts, ensuring long-term career growth for its ambassadors. The company is dedicated to fostering individual development through personalized training programs designed to help ambassadors reach their career goals within the hospitality industry. As part of a worldwide community, Rapport encourages collaboration among diverse talents, sharing ideas, and cultivating a workplace culture that transcends local boundaries. This approach provides employees with meaningful... Show More
Job Requirements
- High school diploma or equivalent
- prior hospitality or customer service experience preferred
- ability to work in a fast-paced environment
- strong communication skills
- punctual, dependable, and dedicated
- basic computer proficiency
- ethical and discreet with confidential information
- able to maintain professionalism at all times
Job Qualifications
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- excellent communication and interpersonal skills
- basic computer skills and knowledge of office technology
- ability to multitask and work under pressure
- strong attention to detail and organizational skills
- ethical conduct and ability to maintain confidentiality
- ServSafe certification preferred
Job Duties
- Provide high-level internal and external customer support
- manage the reception desk and greet employees and visitors with a smile while maintaining eye contact
- assist with creating a collaborative environment amongst team through events and personal introductions
- speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- ensure the cleanliness of all office space including reception area, open work areas, conference rooms, lobby, and kitchen
- responsible for the restocking and ordering of the office and pantry supplies
- effectively solve space or amenities related issues to ensure an elevated user experience
- serve as point of contact for onsite meeting and events including logistics support from ideation to post event feedback
- support catering set-up and tear down knowledge, ServSafe Certified preferred
- communicate effectively with peers and other departments, displaying accuracy and attention to detail both in verbal and written communications
- maintain a strong awareness of business activity and communicate updates with team members
- may serve as point of contact for external vendors and service providers
- partner with building management on HVAC, security, and office service maintenance escalations
- observe floor operations, user behaviors and suggest strategic changes to enhance the experience on the floor
- ensure all life and safety compliance is met and tracked for employees and visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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